The Commisceo Global Blog - Perfect for Culture Vultures

Whether a press release, a case study of cultural difference, some tips on working abroad or some lessons in cross-communication, we try our best to satiate your inner culture vulture.

How Cultural Differences Can Destroy Customer Experience

How Cultural Differences Can Destroy Customer Experience

We all know that a positive customer experience (CX) drives repeat business, increased turnover and higher profits.

Companies who work hard to ensure their customers have a positive experience certainly reap the rewards of their efforts.

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Ramadan 2018 - Why your Muslim colleagues are fasting and how you can support them

Ramadan 2018 - Why your Muslim colleagues are fasting and how you can support them

For those of us working in multicultural environments, it’s fair to say that our colleagues may ocassionally observe traditions which we aren’t familiar with. Ramadan is one such occasion.

In the same way that non Muslims may avoid asking questions for fear of intrusion, Muslims may equally avoid going into too much detail about Ramadan for fear of their colleagues not being interested.

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Dubai First Gov Games - a Great Lesson in Driving Cultural Diversity

Dubai First Gov Games - a Great Lesson in Driving Cultural Diversity

With over 7 million of its 9 million population classed as non-Emirati, the UAE has become an incredible melting point of cultures and nationalities.

Owing to Dubai’s relatively relaxed attitude and job opportunities, the majority of these expats reside in Dubai itself. Of these expats, South East Asians make up the largest proportion with approximately 8% of Westerners making up the smaller portion.

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What is Cross Cultural Training?

What is Cross Cultural Training?

The increase in cultural diversity within many countries due to immigration, resettlement and other factors combined with the evolving demands of globalisation have led to an increase in the need for cross cultural training.

Although such training is common within business, certain global industries, academia, diplomacy and other areas of public and personal life, it is still fairly unknown in terms of how it works.

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Does Living in a Multicultural Environment Give You Cross Cultural Skills?

Does Living in a Multicultural Environment Give You Cross Cultural Skills?

As cross-cultural training specialists, we sometimes come across resistance from delegates who have been obligated to attend a cultural awareness session by their boss, HR or the Learning and Development department.

Resistance may stem from many factors, not least of which may be that the benefits and background to the training course have not been fully communicated.

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