Cultural Intelligence (CI) or Cultural Quotient (CQ) is a skill that enables you to effectively adapt to different cultural contexts.

The first to introduce and describe this concept were Professors Soon Ang and Christopher Earley in their book “Cultural Intelligence: Individual Interactions Across Cultures”.

Developing Cultural Intelligence has become especially relevant today.

Employers today require Cultural Competence in their organizations more than ever.

In the age of globalization, diversity, inclusion and engagement, it’s critical to have employees capable of working with people from different cultures.

Working across cultures means adapting to differences.

Those unwilling, or unable to, usually find that things can get tough.

Before we answer this question, here’s one for you!

How do you know that you are not already culturally aware?

If you provide services or sell products, you’ll know how important a positive Customer Experience is.

Positive interactions and experiences retain customers and drive repeat business.

How do we become more culturally competent?

What steps can we take in order to work with people from other countries and cultures more effectively?

Let's explore the definition of cultural awareness.

Within the training, education and research fields you will hear many terms, sometimes used interchangeably.

Need examples of cultural misunderstandings in business?

Well, we are going to share real-life examples of cultural misunderstandings from our cross-cultural training work.

Over the past 15 years a continuous theme, which has never ceased to amaze us, has been the way in which businesses significantly underestimate the impact of cultural differences.

It typically takes something to go wrong before stakeholders take notice.

There is no better way to understand the impact of cultural differences upon business than to look at real-life examples.

No matter what business, sector or market you are in, if you deal with people from different cultures, then cultural difference is going to impact what you do somewhere, somehow.

Did you know that the USA is one of our most in-demand countries in terms of cross-cultural training?

We support a diverse spectrum of business professionals from across the globe who work with Americans by helping them understand the culture, and specifically the business culture.

“How would you explain your country's culture to someone who isn’t at all familiar with it?”

This was the question posed by OdinText to more than 15,500 people across the globe in the hope of finding some insights into cultural differences or similarities.

Sporting its own fair share of industry models, my favourite cultural model has to be one which outlines the steps between cultural ignorance and cultural savvy.

This model resonates with me on a personal note.  Why?  Well, working in the Oil and Gas industry overseeing project delivery across international teams, I thought I was great at working across cultures.

Being surrounded by other cultures can bring a great deal of benefits.

New research has shown that living in a culturally diverse community can even make you smarter!

If you work cross-culturally, whether abroad or at home, chances are you have found yourself in a situation whereby you find yourself a little lost with the way people work and/or behave.

Sometimes, this comes down to culture - i.e. differences in values and how this translates into the way someone carries themselves at work.

Recently, expert on global leadership, Erin Meyer, published a new book that aims to help managers lead global teams.

By using an eight-scale framework, team leaders can guide their teams to a more effective method of working.

Recent studies on facial expressions have destroyed any suggestions that facial expressions convey the same emotions or meanings all over the world.

In an article on Al Jazeera America, Matthew Hutson states that when it comes to facial expressions, the general assumption is that people all over the world express the same emotion with the same facial expression.

However, according to Hutson, a number of psychologists have recently refuted this view.

We no longer sell DVDs.

Please refer to our online courses instead.

Students and graduates, pack your bags!

Studying or working abroad is not only an experience of a lifetime, the lessons you learn when you spend time in another country might benefit you later in life as well.

Cultural awareness is important in today's day and age.

Businesses, government bodies, the third sector and public services all realise the need to understand and embrace cultural diversity at many levels.