If you’re from the USA and work with the French, then it’s a good idea to understand the culture.
French people are incredibly proud of their heritage and cultural identify.
If you’re from the USA and work with the French, then it’s a good idea to understand the culture.
French people are incredibly proud of their heritage and cultural identify.
If you’re a business professional working in an international setting, then you’ll understand the importance placed on cultural competence.
Whether it’s recruitment, promotion or performance development - the need for cultural competence is of increasing importance in business.
If you provide services or sell products, you’ll know how important a positive Customer Experience is.
Positive interactions and experiences retain customers and drive repeat business.
If you’re American and new to doing business with Saudis, then this blog is for you.
In it we will give you a quick-fire overview of some of the most common challenges faced by the two cultures when doing business.
In this blog, we’re looking at the definition of cultural awareness.
Within the training, education and research fields you will hear many terms, sometimes used interchangeably.
Where did 'culture' come from? What does 'culture' do?
In order to get to heart of cultural difference, you need to understand what culture is, how it works and why it exists.
What impact do you think cultural differences have on a business relationship and trust building?
Well, researchers have taken the time to try and find out!
Working with the Japanese in a professional capacity can be tough.
For some cultures, such as for Americans, Canadians, Germans, Australians and British, the Japanese culture can seem a little alien.
What are some of the important differences between British and Indian culture?
In this blog we'll examine some of the common areas within the workplace and professional world where Brits and Indians don't quite see eye-to-eye.
Need examples of cultural misunderstandings in business?
In this blog, we are going to share real-life examples of cultural misunderstandings from our cross-cultural training work.
Would you sacrifice one life to save many?
This is the question researchers posed to people around the world, gaining some fascinating insights into values, beliefs and cultural differences.
Doing business in China? Then you'll be attending lots of meetings!
If you’re attending meetings in China, then it’s important to understand a little about Chinese culture and how meetings are run.
Did you know that the USA is one of our most in-demand countries in terms of cross-cultural training?
We support a diverse spectrum of business professionals from across the globe who work with Americans by helping them understand the culture, and specifically the business culture.
The Middle East is as culturally diverse as the USA, which makes it difficult to talk about Middle Eastern culture as something homogenous.
Every now and again the business world hands the cross-cultural training world some great examples of cultural difference in action!
One such case study is that of Carlos Ghosn, ex-CEO of the Japanese car giant, Nissan.
We all know that a positive customer experience (CX) drives repeat business, increased turnover and higher profits.
Companies who work hard to ensure their customers have a positive experience certainly reap the rewards of their efforts.
Self-awareness is fundamental in raising cultural competence.
If you are unable to understand yourself, it will be difficult to understand another.
A research report commissioned by Air France-KLM to try and work out what is causing tensions within the airline company has discovered that cultural differences between Dutch an French employees is potentially ripping the merger apart.
Air France-KLM, which is the result of a 2004 merger, asked Philippe d’Iribarne from the French Institute of Science and Niels Noorderhaven of Tilburg University, to carry out the research which involved 47 interviews with Air France and KLM staff between January and April 2017.
The most politically divisive negotiations are currently taking place as Britain negotiates its exit from the EU.
One of the key aspects for those involved in the Brexit negotiations is to make sure that everyone leaves the table feeling that are walking away with a good deal.
Researchers believe they have discovered a link between someone's culture and the language they use when they are telling porkie pies (Cockney slang for 'lies').
Psychologists, led by Professor Paul Taylor of Lancaster University in the UK, have just published the findings of their research, entitled "Culture moderates changes in linguistic self-presentation and detail provision when deceiving others", in Royal Society Open Science.
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