What is Intercultural Communication Competence?

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Struggling to find a definition of ‘intercultural communication competence’?

Well, you are not alone.

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3 Bite-Sized Steps to Cultural Competence

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How do we become more culturally competent?

What steps can we take in order to work with people from other countries and cultures more effectively?

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Why is Cultural Competence Important when Working with International Customers?

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If you provide services or sell products, you’ll know how important a positive Customer Experience is.

Positive interactions and experiences retain customers and drive repeat business.

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Cultural Competence Starts with Intercultural Consciousness

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If you’re a business professional working in an international setting, then you’ll understand the importance placed on cultural competence.

Whether it’s recruitment, promotion or performance development - the need for cultural competence is of increasing importance in business.

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Cultural Competence and the Ability to Adapt

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Working across cultures means adapting to differences.

Those unwilling, or unable to, usually find that things can get tough.

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Cultural Awareness in International Business

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Being aware of cultural differences is crucial if you work in international business.

Anyone who believes that “everyone does business the same” will soon get a shock once they start to work with other cultures.

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What Does Intercultural Competence Mean?

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What does it mean if you have ‘Intercultural Competence’?

Well, in short, Intercultural Competence is about understanding how to work effectively with people from different cultures.

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Ta'rof - Understanding the Essence of Iranian Etiquette & Culture

Ta'rof - Understanding the Essence of Iranian Etiquette & Culture

Despite continued political tensions with Iran, the demand for Iran cultural awareness training continues.

As a senior Iran cultural awareness trainer, I spend a lot of time helping businesses understand the nuances of Persian culture. 

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Cultural Differences in Body Language

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Cultures differ in the way we use our bodies to communicate.

Sometimes it is very obvious, many times very subtle.

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Cultural Differences in the Way we Listen

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In our previous blogs we examined how cultural differences impact body language and the way we speak - we now turn our attention to a little-known skill we all have yet many forget to utilise!

Listening.

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What Skills are Important for International Business Professionals?

What Skills are Important for International Business Professionals?

Working internationally comes with certain challenges - navigating cultural differences is just one.

Being able to work, communicate, sell to or buy from people in different countries, working in different times zones, with different ways of doing things is essential.

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How Lack of Cultural Awareness Can Cost A Business Big

How Lack of Cultural Awareness Can Cost A Business Big

In this article, we look at how a lack of cultural awareness can have big cost implications for a business.

Western businesses that believe their approach to business is 'the only way', are losing out on contracts and productivity when it comes to interfacing with foreign companies.

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6 Simple Tips to Avoid Making a Cultural Faux Pas When Working Abroad

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Are you new to working abroad? Travelling to a foreign country for the first time for business?

Getting it right when working overseas is critical; but what do you do if you have little or no international exposure?

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How Can I Improve Communication in a Cross-Cultural Virtual Team?

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Working in an intercultural environment is becoming increasingly common.

One of the results of such set-ups is an experience of more communication difficulties.

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How different are North and South Korean Cultures?

How different are North and South Korean Cultures?

I recently heard someone of North Korean origin say that you cannot refer to someone as simply 'Korean'. 

From a Korean’s perspective, there’s no such thing as ‘Korean,’ as people originating from Korea identify as either South or North Korean.

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10 Deadly Stereotypes about Iran We Hear in Cross Cultural Training

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Training business professionals prior to visiting Iran gives us an excellent insight into the misconceptions, stereotypes, fears and worries many foreigners hold.

We're going to share 10 of the most DEADLY!

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How to Become an Intercultural Trainer

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As an international cross-cultural training company, one of the most frequently asked questions we receive is how individuals can become intercultural trainers.

Unlike with many other professions, there is no simple answer.

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Stereotype-Busting Documentary Reveals Hidden Afghan Culture

Stereotype-Busting Documentary Reveals Hidden Afghan Culture

Girls dressing as boys is a hidden Afghan cultural tradition; not encouraged, yet, equally not taboo. 

Watching an excellent RT documentary last night, I was introduced to the incredible world of the ‘Bacha Posh(Persian: بچه پوش‎‎, literally "dressed up as a boy").

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10 Very Cool Facts About South Korean Culture

10 Very Cool Facts About South Korean Culture

Discover some of the more unknown aspects of South Korean culture and society!

Sometimes it's the quirky things a country or culture does that really gives us insights into the people.

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Media Throw Confusion Over Wearing of Hijab in Saudi Arabia

Media Throw Confusion Over Wearing of Hijab in Saudi Arabia

Some recent news coverage focusing on Theresa May not wearing a headscarf on her business trip to Saudi Arabia has caused some major confusion over etiquette and protocol in the Kingdom.

Certain news outlets and media seemed to use terminology that suggested that the British PM May somehow 'refused' the idea of covering her hair.

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