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How Cultural Differences Can Destroy Customer Experience

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We all know that a positive customer experience (CX) drives repeat business, increased turnover and higher profits.

Companies who work hard to ensure their customers have a positive experience certainly reap the rewards of their efforts.

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Cross-Cultural Training Sector Predicted to Grow 15% by 2021

Cross-Cultural Training Sector Predicted to Grow 15% by 2021

The Cross Cultural Training sector is predicted to grow at a compound annual growth rate of just under 15% from 2017-2021.

This growth is due to an increased need for relocation training for expats and online cultural training programmes for international teams. 

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