Struggling to find a definition of ‘intercultural communication competence’?

Well, you are not alone.

Cultures build relationships in different ways.

Understanding these cultural differences can be the difference between success and failure.

How do Canadians communicate?

Well, different cultures communicate in different ways and Canada is no different.

New to working with Malaysians?

One thing you need to get right from the get-go is how to communicate with care.

If you want to understand the Italian communication style, this blog is for you!

We’re going to explore some of the key features of communication in Italian culture.

Communicating clearly is crucial if you want to hit your targets on the global stage.

Learning how to shape your message and adapt your delivery to the audience, makes you more effective.

Miscommunication is one of the principal reasons for cultural misunderstandings.

Learning a bit about the country and culture you're working with can make a huge difference.

If you work with the Japanese, then you really need to understand the communication style.

Many a foreigner has made the mistake of believing ‘they all do business like us’.

The recent surge of staff working from home has turned many leaders into ‘virtual’ leaders overnight.

In an environment where global collaboration tools are increasingly accessible, leaders are less likely to report technology as the biggest challenge.

Do you work with the Chinese?

If so, there are some fundamental cultural concepts you need to be aware of.

If you want to communicate productively with British colleagues and customers, then it’s important to understand the UK communication style.

This will help you to make a good impression and deliver your message in a way that gets the outcomes you need.

Since email etiquette varies greatly across cultures, it can be hit and miss if you don’t understand the expectations of the people you are emailing.

Being unaware of the social cues or cultural norms of your recipient puts you at risk of miscommunicating or causing offense.

Could South Korea’s hierarchical culture have caused planes to crash?

If you work or do business with South Koreans, you really need to understand hierarchy.

Do you work with the Chinese?

A common challenge many foreigners come across is how to handle the word ‘no’.

Culture is a complex thing.

It affects everything we do from the way we raise our kids to the way we do business.

This question is often asked in Indian intercultural training programmes.

"We don't get it! Why do they always nod? And in different ways too!?"

This is a common stereotype often heard about the British.

In some parts of the world, they have a reputation for being ‘cold’ and ‘unfriendly’.

Every culture has its approach to conflict.

In this blog, we’ll be exploring Iranian culture and how the people approach conflict, communication and resolution.

Do you work or do business with the Chinese?

Then you really need to get to grasp the importance of face – mianzi – in Chinese culture.

The British communication style can be tricky for some foreigners.

Their complex use of indirect messages, suggestions and insinuation can be confusing.