• +44 0330 027 0207
  • +1 (818) 532-6908

The Value of Intercultural Skills in the Workplace

intercultural-workplace-photo

A report undertaken by Ipsos called "Culture at Work" throws some interesting light on intercultural skills in the international workplace.

The intercultural skills most commonly reported by these business included

Continue reading

How Cultural Differences Impact Food and Drink Export

lifesaboxofchocs

Exporting food?

Beware of cultural differences and always carry out research on consumer, retail and shopping habits say the experts.

Continue reading

Download a Free Guide to Communication Skills and Cultural Differences

chile-meeting-team

Want to improve your people skills?

Need to train staff in communication skills?

Continue reading

Why You Need Global Dexterity When Working With People from Different Cultures

flex-businass-man

You can read as many books about cultural awareness as you like; you will only become successful when working with other cultures when you put your knowledge into action.

When working on a cross-cultural basis, cultural awareness training often isn’t enough says Andy Molinsky.

Continue reading

Shopping, Global Retail and Local Culture

shopping-carts

Have you ever thought about the link between culture and retail?

One of the first things I like to do when I go into a different country is go check out the local supermarket.

Continue reading

How do Different Cultural Perspectives Impact Global Mergers and Acquisitions?

culture-perspective

Different perspectives = different priorities.

This is true of anything in life and especially in global business.

Continue reading

Active Listening: Cross-Cultural Business Communication Skills

active-listening-image

'Active listening' is a communication skill crucial to doing cross-cultural business.

As a skill, it requires the listener to become attuned with the speaker in order to confirm what they have heard and moreover, to confirm the understanding of both parties.

Continue reading

Online Retail: Cultural Differences in e-Commerce and e-Retail

online-reatil-shot

As the retail market continues to suffer under the crippling effects of the current financial crisis, retailers (especially in the UK) are turning to new strategies to expand their businesses - export and international sales through online commerce.

How many though have considered the impact of cultural differences on the chances of their success?

Continue reading

Leadership and Management: Is the West Killing Local Arab Culture and Values?

gameover-dead

Has the adoption of western education, management and leadership paradigms killed off local and national management styles across the world?

Voices in the UAE are claiming this is unhealthy and unsustainable as foreign principles can never 100% fit in with local cultural needs.

Continue reading

How Do Cultural Differences Impact the Raising of Children?

family-walk-kid

We focus a lot on this website about cultural differences in business; however for us it's all about culture and understanding that culture influences who we are and what we do.

Only when you understand your own "self" and the cultural programming your have received, can you move towards understanding the "other".

Continue reading

Culture Awareness and Global Dexterity

global-dexterity-image

According to culture awareness expert Andy Molinsky, 'global dexterity' is key to successful cross-cultural understanding.

Awareness of culture and cross cultural differences are increasingly important in our global economy; Molinsky explains more in an interview with Forbes.

Continue reading

Business in Ghana: “There’s no food for lazy man”

accra-no-food-for-lazy-man

“There’s no food for lazy man” is a common saying displayed all over Accra, and one I happened to hear today on my first day in Ghana.

Many of these proverbs beautifully illustrate the values of Ghanain people. 

Continue reading

Essential Business Etiquette in Ghana

group-ppl-ghana

Based on my experiences of organising business meetings in Ghana, I am going to elaborate on business etiquette in general, with the hope to give a few more insights, explanations and tips for doing business in Ghana.

I have to specify that the insights which will be given below were collected from Ghanaians currently living and working in Ghana, as opposed to Ghanaians from the diaspora who have recently come back to open up businesses back home.

Continue reading

Cultural Dexterity: The Key to Business Success in Ghana

man-from-ghana

All week, in Ghana, we have reached out to a broad spectrum of successful  Ghanaian businessmen to help determine how they have managed to attain success. 

Our meetings focused on hearing their experiences, their challenges, as well as their formula for breaking out of the crowd.

Continue reading

Ghanaian Business Culture: Ghana Maybe Time

cooking-ghana

During these past four days in Accra, we have often been asked what we make of Ghana – the culture, people, food, etc.

It’s been an exciting and eye opening 4 days. Interestingly, one of the most surprising factors have been the traffic jams during rush hour and the extent to which these influence timeliness – we have experienced this ourselves on most days, so to avoid unnecessary frustrations, I have had to surrender to the traffic and simply go with the flow (and try not to inhale too many fumes!).

Continue reading

Doing Business in Nigeria: It's all about Face Time

two-nigerian-women

If you were planning on taking your business to the Nigerian market, you might want to prepare your staff for a trip to the African continent, as Nigerian merchants apparently favour real-life conversations over business talk via email.

Different cultures prefer different ways of communication: according to online shopping and price comparison directory PriceCheck, Nigerians working in retail preferably handle their communication in face to face meetings, website HumanIPO says.

Continue reading

20 Must Know Arabic Words and Phrases for your Business Trip to the Arab World

arab-ethiopia

Travelling to the Arab world on business?

Whether you're visiting the UAE, Jordan or Saudi Arabia, no matter where you go in the Arab world, knowing a few words or phrases in the local language can break down barriers, build relationships and smooth the way to business success!

To help you make a great impression with your hosts, we're going to share 20 "must know" Arabic words and phrases every business person should learn before they visit Arabic speaking countries.

Continue reading

Cultural Awareness Key to Global Ecommerce Marketing

ecommerce-street-sign

E-commerce companies that wish to go international need to focus on cultural awareness as part of their global marketing and sales strategies.

Not enough companies are applying localisation at every level, leaving gaps in their global goals.

Continue reading

Workplace Bullying & Cultural Differences

theoffice-bullies

According to a new global study about workplace bullying, bullying bosses are more accepted in Anglo countries such as the U.S. or the U.K than they are in many other countries.

The study was recently published in the Journal or Business Research and is co-authored by Nikos Bozionelos, who is a Professor at the Audencia Nantes School of Management.

Continue reading

Cultural Differences Challenge Standardisation of Ecommerce Payment Methods in Europe

pay-card-online-image

This July, the European Union will present new rules to encourage a Single European Payments Area. However, cultural and regulatory differences prove to pose challenges for the EU executives involved.

With these new rules, which are basically an update for the EU’s Payment Service Directive (PSD II), the European Commission is aiming to level the card, internet and mobile payment services industry across Europe.

Continue reading