Employers today require Cultural Competence in their organizations more than ever.

In the age of globalization, diversity, inclusion and engagement, it’s critical to have employees capable of working with people from different cultures.

Following on from our blog on becoming a trainer, we are very lucky to be able to pick the brains of an experienced cross-cultural trainer with solid experience in the intercultural field.

Joyce Jenkins, President of SIETAR UK, offers her insights and advice to three questions about getting started as a trainer or a professional in the cross-cultural training field.

Multicultural teams are now the norm within many of our larger companies, organisations and brands.

Challenges relating to communication, trust and morale within culturally diverse teams are common.

The development of competent remote and virtual teams is now a big priority for most training departments. 

Adapting to a world in which travel is restricted and social distancing is required makes the ability to conduct business virtually across cultures, countries and time zones essential.

Culturally diverse teams are becoming more and more the norm as international businesses continue to hire in talent from around the globe.

Anyone who has worked in a multicultural team knows that this comes with challenges.

With 2017 flying by and 2018 fast approaching, the team at Commisceo Global have decided to share a snapshot of some of the cross-cultural training trends we have witnessed so far this year.

Remember this is only what we have seen as a company, not what the whole cross-cultural training sector is experiencing.

One of the effects of globalisation is that global brands are typically (and unavoidably) geographically spread.

Employing a global workforce is essential in today’s hypercompetitive marketplace.

The UK's innovation agency has just released a report highlighting what investors are looking for in potential investment targets.

‘Scaling up: the investor perspective' is the result of research commissioned by Innovate UK which was overseen and published by the market research company, Ebiquity.

In a global marketplace, companies are increasingly rolling out training courses across international offices with the intention of providing consistent and homogenised messages to all their staff – regardless of location.

There is sometimes little, if any thought, given to whether the materials will be well received by the recipient's international office.

As cross-cultural training specialists, we sometimes come across resistance from delegates who have been obligated to attend a cultural awareness session by their boss, HR or the Learning and Development department.

Resistance may stem from many factors, not least of which may be that the benefits and background to the training course have not been fully communicated.

Gone are the days when learning was a simple classroom transaction between trainer and student.

With the learning revolution in full flow, our classroom can be an airport boarding lounge, train, café, sitting room – and, let’s face it – even the toilet.

Did you know that Indians form the second largest group of immigrants in America, with Mexicans taking the top spot?

Although Indian expats may enter the US with a typically high level of education under their belts and a strong work ethic, they often find cultural differences between the US and India quite a challenge.

As a member of a Learning and Development team, you have probably invested considerable time developing, or purchasing, online training programmes in line with staff training strategies.

Purchasing online or e-learning programmes can be a minefield; there’s often so much to choose from and no two training programmes are the same.

In a rapidly changing training world, learning trend reviews reference terminology which would have been incomprehensible to learning and development professionals not so long ago.

With terms such as E-Learning, Mobile Learning, Online Learning, Gamification and Virtual Learning, peppering our training conversations, the training culture has changed dramatically.

The culture of learning and development within most organisations has changed dramatically.

Although online learning programmes are now recognised by the majority of corporate businesses as a great way to train busy and mobile staff, there has traditionally been more resistance to using stand-alone games.

The training world is evolving at an incredible pace.

Indeed, discussions of blended learning by L&D professionals have quickly moved beyond ‘why do we need it?’ to ‘how do we do it?’

In the face to face training world, establishing measurable objectives is typically considered key to the development of any training course.

However, this process is often overlooked in the development of online courses.

When it comes to cultural sensitivity training, it’s a little misleading to think of Middle Eastern culture as something homogenous. 

Why?  Because the Middle East is a melting pot of ethnicities, languages and religions.  These elements all fuse together to give us a rich cultural tapestry.

Visiting Japan for business or working with Japanese colleagues?

Then put your best foot forward and make a great impression by understanding Japanese business culture!

Do you work with or do business with Indians? Do you sometimes find it confusing?

Well, believe us you're not the first or the last.