• Phone+44 01963 232530 or +1 (818) 532-6908

A Home for Culture Vultures

Honour, Face & Shame in Arab Culture

bedouin-face-woman

Doing business in the Middle East?

Then you need to understand the role of honour in the Arab world.

Continue reading
  9361 Hits

French Waiter Cites Cultural Differences for Being Rude

french-waiter-sinks

The following incident provides a great case study for the influence of cultural differences.

Guillaume Rey, a French waiter, was sacked from his job in a Canadian restaurant for being ‘aggressive, rude and disrespectful’

Continue reading
  3199 Hits

3 Stunningly Simple Tips to Create Trust in Cross-Cultural Teams

3-drinks

Culturally diverse teams are becoming more and more the norm as international businesses continue to hire in talent from around the globe.

Anyone who has worked in a multicultural team knows that this comes with challenges.

Continue reading
  4387 Hits

How Do People Usually Create Disharmony in Multicultural Teams?

unhappy-man-looking-down

Multicultural teams are now the norm within many of our larger companies, organisations and brands.

Challenges relating to communication, trust and morale within culturally diverse teams are common.

Continue reading
  5263 Hits

How do Culture and Communication Impact Multicultural Global Teams?

smiley-team-colleagues

The culturally homogenous team is a thing of the past in most international organisations and companies.

More and more teams are made up of people with different nationalities and therefore different cultures, languages, ideas, behaviours and ways of doing things.

Continue reading
  21794 Hits

The Apprentice – Horrendous Racism or Cultural Ignorance?

The Apprentice – Horrendous Racism or Cultural Ignorance?

For those that follow The Apprentice, you can’t have missed the recent outburst by contestant Dillon St Paul in Episode 6, entitled ‘Discount Buying’.

Sticking to the traditional programme format, contestants were required to spend the night identifying the whereabouts of 9 items in and around London and then negotiate the best possible price for their purchase.

Continue reading
  5334 Hits

What Skills are Important for International Business Professionals?

What Skills are Important for International Business Professionals?

Working internationally comes with certain challenges - navigating cultural differences is just one.

Being able to work, communicate, sell to or buy from people in different countries, working in different times zones, with different ways of doing things is essential.

Continue reading
  7012 Hits

Cultural Differences in the Way we Listen

listen-statue

In our previous blogs we examined how cultural differences impact body language and the way we speak - we now turn our attention to a little-known skill we all have yet many forget to utilise!

Listening.

Continue reading
  31442 Hits

New Soft-Skills Business Training DVD Titles

photo-DVD-hand

We no longer sell DVDs.

Please refer to our eLearning courses instead.

Continue reading
  7131 Hits

Active Listening: Cross-Cultural Business Communication Skills

active-listening-image

'Active listening' is a communication skill crucial to doing cross-cultural business.

As a skill, it requires the listener to become attuned with the speaker in order to confirm what they have heard and moreover, to confirm the understanding of both parties.

Continue reading
  30506 Hits

Download a Free Guide to Communication Skills and Cultural Differences

chile-meeting-team

Want to improve your people skills?

Need to train staff in communication skills?

Continue reading
  20166 Hits

Why do Medical Staff Require Training on Intercultural Awareness?

nurse-with-patient

Medical staff require professional interpreters and specific training on intercultural awareness, a new study published in the open access journal BMC Health Services Research suggests.

The authors reveal that doctors are dissatisfied with the treatment they provide to their non-native patients, and that they cite cultural differences and language barriers as the key factors causing the disappointment with the level of care that they provide.

Birgit Babitsch from the Berlin Institute of Gender in Medicine in Germany, and co-workers from Berlin and the UK, gathered the results of questionnaires completed by doctors working in the internal medicine and gynaecology departments of three Berlin hospitals.

Continue reading
  4611 Hits

Top 10 Trends in Business and Cultural training

biz-trends-chart

This blog was originally written in 2008.  Revisiting this in 2021 makes for interesting reading.

It's fair to say that HumaNext certainly got it right as everything they mentinoned came to fruition and these topics - particularly cultural competency for leaders, are still trending training topics!

Continue reading
  5112 Hits