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China Cultural Awareness Training

"Excellent presentation covering a wealth of information."

Aircraft Research Association delegate

chinese cultural training



Our training course is perfect for anyone working with the Chinese or doing business in China.




Who benefits from our courses?

We help people from all walks of life.

  • Professionals relocating to China for work
  • Businesses needing help managing Chinese suppliers or staff
  • Project teams collaborating with Chinese counterparts
  • Leaders and managers motivating Chinese employees
  • Sales people pitching for prospects in China

 ...and many, many more.


  Case Study - Chinese Customer Service

A client from the world of high fashion needed training for their boutique staff. An increased number of Chinese tourists shopping at their UK boutiques meant they needed to understand how to deliver unbeatable customer service in a 'culturally clever' manner.

However, our client did not do classroom style training - they did things big, bold and beautiful.

They gave us creative license and in return they received a 3-story building in central London with rooms decorated to become locations from around China along with actors carrying our role play games with their staff!

We ran the role-play course everyday for a week providing all their boutique staff with the skills to provide world-class care to their Chinese clientele.

The training was so successful in its format and in its impact that it was rolled out globally by the brand.


What's Covered in the Course?

All our courses are bespoke.

This means no two courses are ever 100% the same. We tailor the contents, topics and approach according to who are are training.


Topics many of our clients want to explore include:

Cultural Awareness & China

  • Cross-cultural (mis)perceptions
  • Attitudes to foreigners and stereotypes
  • Social values and cultural pillars


Communicating with the Chinese

  • Beliefs, ethics, customs and expectations
  • Building relationships, etiquette and manners
  • Communication and sharing information


Business in China

  • Business drivers and cultural fundamentals
  • Cross-cultural analysis of potential challenges
  • Comparative analysis of business practices


Working in China

  • Intermediaries, meetings and negotiations
  • Networking, business entertainment and trust
  • Managing conflict, influencing and decision making

These topics are indicative only - we cover what learners need.


How is the training delivered?

All our courses are delivered as webinars.

We also have our ready-to-go online cultural awareness course on China.


How do I get a course overview?

Simply by using the form below.

Let us know a bit about what you need and we can either send you a sample course outline or arrange a call.

Request a Course Outline

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Why cultural awareness training?

For us, cultural awareness training is about helping people access insights and information that are going to make a critical difference to their roles.

It's so much more than learning about culture, dos and dont's or how to communicate with someone from another culture.

In fact, cross-cultural training helps develops 10 core professional competencies.

  1. Complex Problem Solving
  2. Critical Thinking
  3. Creativity
  4. People Management
  5. Coordinating with others
  6. Emotional Intelligence
  7. Decision Making
  8. Service Orientation
  9. Negotiation
  10. Cogntive Flexibilty


First-class Cultural Trainers

All Commisceo trainers are hand picked for their expertise in four key areas:

  • Academic knowledge of intercultural communication studies
  • First-hand working knowledge of a specific country/culture/region
  • Industry-specific experience and a broad commercial accumen
  • Inspiring training style with the ability to connect with various levels


The trainer you receive for your training will be the one best suited for you.

For example, if we are training a family moving to Beijing then our trainer would be someone who has been through the move themselves and can give first-hand insights. Similarly, if a manager needs a course on how to remotely manage manufacturing staff in Brazil, their trainer would be someone who has been there and done it. If we are training a team of sales people looking at Qatar, then our trainer is someone who has sold into Qatar.

Our trainers speak with experience, offering learners access to someone that can make an impact in their roles.


Eye-opening Training Approach

We want people who take our courses to leave with their eyes wide open.

We don't believe we can do this unless our training courses engage - this can only come when learning is relevant, fun and enriching.

  • We always make courses relevant through properly understanding needs
  • We always keep courses fun by delivering them in an informal and interactive way
  • We always ensure they are enriching by challenging people to challenge themselves


Pick up new skills. Create winning habits. Boost your prospects when working across cultures.