If you want to communicate productively with British colleagues and customers, then it’s important to understand the UK communication style.

This will help you to make a good impression and deliver your message in a way that gets the outcomes you need.

Since email etiquette varies greatly across cultures, it can be hit and miss if you don’t understand the expectations of the people you are emailing.

Being unaware of the social cues or cultural norms of your recipient puts you at risk of miscommunicating or causing offense.

How do we become more culturally competent?

What steps can we take in order to work with people from other countries and cultures more effectively?

If you’re American and new to doing business with Saudis, then this is for you!

We're going to give you a quick-fire overview of some of the most common challenges faced by the two cultures when doing business together.

Let's explore the definition of cultural awareness.

Within the training, education and research fields you will hear many terms, sometimes used interchangeably.

The Japanese culture can be tricky to understand.

The people have particular ways of doing things, polished over hundreds of years of history, that seem peculiar to the outsider.

Could South Korea’s hierarchical culture have caused planes to crash?

If you work or do business with South Koreans, you really need to understand hierarchy.

What would you draw to illustrate the meaning of 'culture'?

This is a little exercise we commonly use in cultural awareness training courses to get people thinking about how culture works.

Do you work with the Chinese?

A common challenge many foreigners come across is how to handle the word ‘no’.

Every country has its quirks, right?

Well, the Land of Hope and Freedom is no different.

When you’re doing business abroad, it’s critical to understand some of the dos and don’ts.

We’re going to look at areas we often cover in cross-cultural training, lèse-majesté.

Foreigners working in Thailand can misunderstand the local culture in many ways.

Thais tend to be judged against values and standards that are alien to them which leads to their behaviours and actions being seen incorrectly.

Does Cultural Awareness training work?

Will investing in such training really offer any sort of ROI and help your staff?

Where did 'culture' come from? What does 'culture' do?

In order to understand cultural differences, you need to take a step back.

Culture is a complex thing.

It affects everything we do from the way we raise our kids to the way we do business.

Many assume the two Arab Gulf countries are alike.

However, Saudi Arabia and the UAE are culturally, politically and socially different in many ways.

The development of competent remote and virtual teams is now a big priority for most training departments. 

Adapting to a world in which travel is restricted and social distancing is required makes the ability to conduct business virtually across cultures, countries and time zones essential.

This question is often asked in Indian intercultural training programmes.

"We don't get it! Why do they always nod? And in different ways too!?"

A question commonly raised during Middle East cross-cultural training is why the region is named this way.

Well, here's a really quick explanation.

Ramadan 2020 has arrived!

Although Muslims the world over are celebrating its arrival, the fact that it has arrived against a backdrop of COVID-19 makes it rather unique.