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Three-steps: Marketing to the Hispanic and Latino community

Three-steps: Marketing to the Hispanic and Latino community
Targeting the Hispanic and Latino community? Learn how language and cultural differences could impact a marketing campaign.

•    The Hispanic and Latino market offers great opportunities
•    Marketers need to appreciate cultural differences
•    Trust building is key to effective marketing
•    Mobile and the internet are low-hanging fruit

When people think of a community, they usually think of a group of people who share one and the same culture. However, this is not always the case. Some communities can be subdivided into different cultures, for example the Hispanic and Latin community in the United States. This subdivision poses difficulties for companies who want to enter the community’s market as general marketing strategies could fail to achieve their goals.

What then, are the conditions for effective marketing? This three-step guide will give you the answer.

Statistics on Hispanic and Latino population

Regional Differences

Companies that want to reach out to the Hispanic and Latin communities cannot use one general marketing strategy. Whereas in the southwest of the United States is inhabited by Mexicans, most Hispanics and Latinos living in the southeast of the country are of Cuban or Caribbean descent. This influences the language and culture of the target audience which should be taken into account when marketing a product/service. To sell even more products, companies could even try to focus on specific neighbourhoods. 

Build Trust

Raymond Arrogo, Head of Alternative Distribution at Aetna and a Member of the Board of Directors at the United States Hispanic Chamber of Commerce, stresses the fact that companies should take their time when approaching the Hispanic and Latin market. The people in this community first want to get to know a company before they will buy its products. This means companies must not expect fast results, but should approach the market very slowly. This might be more expensive, but as the Hispanic and Latin market is very large, it will probably prove to yield a larger profit than a fast approach.

Use technology

In 2012, the Hispanic and Latin community has spent 17.6 billion USD on mobile phones and more than 500 million on mobile applications. It would thus be silly to ignore social media as a means to market new products. The internet can even aid companies with the previously mentioned strategies: it can be used to send specific messages to certain regions or neighbourhoods and can provide potential customers with background information about products.

The Hispanic and Latin market is quite a challenging one to enter. However, if companies keep their future customers in mind, they might be rewarded greatly.

Some facts and statistics

Of the estimated 50.7 million Hispanics in the United States, nearly two-thirds (65%) identify themselves as being of Mexican origin. No other Hispanic subgroup rivals the size of the Mexican-origin population. Puerto Ricans, the nation’s second largest Hispanic origin group, make up just 9% of the total Hispanic population in the 50 states and the District of Columbia.

The 10 largest Hispanic origin groups—Mexicans, Puerto Ricans, Cubans, Salvadorans, Dominicans, Guatemalans, Colombians, Hondurans, Ecuadorians and Peruvians—make up 92% of the U.S. Hispanic population.

For more information on the community visit Pew Research

written by Elise Kuip

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