Banner: Boost Your Cross Cultural Collaboration Skills


Cultural Competence e-Learning Course

I feel like I have gotten to know my colleagues better and feel that as I go forward I will have a stronger bond with them.”

Delhaize Group

* If you are looking for tailored training on cultural competence, then > refer to our webinar.

Our e-Learning course is ideal for individuals and organisations who need off-the-shelf training on Cultural Competence.


The course equips learners with the confidence to navigate and manage cultural differences in the workplace.

  • Navigate business culture with a confidence that enhances your credibility.
  • Identify and respond to cultural influences using a toolbox of practical strategies.
  • Tailor your communication style to avoid miscommunication and save time.
  • Adapt your approach to get the best out of relationships and boost work outcomes.



Simply pay via PayPal and you will receive your access details within minutes!



If you are looking for a team or organisational licence please contact us.

Banner: Click to see a sample of the Cultural Competence course


Here some answers to some common questions we receive about the Cultural Competence e-Learning course.


Who is the course for?

Anyone working with people from different countries and/or cultures.

The course takes a very general approach to culture and how it impacts areas such as communication and collaboration which learners can then apply to their own workplace.

We have people from commerce, politics, charities, healthcare and public services who all find the course beneficial.


Is it useful for people working in culturally diverse teams?

It's perfect for multicultural teams but not as a group learning excercise.

We would recommend our online course Working in a Multicultural Team, or if it's virtual work, then Working in a Global Virtual Team.


How many people can take the course?

It’s up to you.

We don’t put any limits on numbers when you use our LMS.

We will give all your learners their own logins and they can take the course in their own time. We can even give you statistics on your learners’ progress as and when you want it.


Is there an assessment for the course?

Assessment is carried out during the course.

This is via multiple choice questions as well as questions based around case studies and workplace scenarios.


Do learners receive a certificate?

Of course!

Once completed all learners can download their certificate and hang it up on the wall!


Do you offer courses on any other topics?

We currently offer online courses for:

Leading a Global Virtual Team
Managing a Multicultural Team
Working in a Multicultural Team
Working in a Global Virtual Team


If you have a question left unanswered, please get in touch and let us know.


Cultural Competence: Course Content

This online eLearning course is made up of 8 chapters focusing on specific aspects of culture, communication and expectations around work.

Here’s an overview of what they cover in terms of topics.


1. Course Introduction
2. What is Culture?
3. Self-Awareness
4. Cultural Values
5. Time
6. Communication
7. Teamwork
8. Dealing with Conflict
Key Learning
+ How to use the system and framing the course content and its benefits to learners.
+ How does 'culture' work? Why is it important? Understanding national cultures and differences.
+ Appreciating our individual role and influence in any cross cultural situation. Exploring the cultural critical topics of the Cultural Lens, Stereotyping and Cognitive Bias.
+ Understanding the importance of values as a driver in behaviour. Exploring some of the most common values and using this understanding as a practical aid when navigating cross cultural situations.
+ Understanding the reasons behind cultural differences in approach to time and exploring strategies to help manage punctuality, delivery and deadlines in a cross cultural environment
+ Exploring essential cross cultural communication differences. Gaining strategies to navigate and bridge these differences to ensure we develop positive relationships.
+ Covering critical differences in approaches to teamwork including responsibility, groupwork and hierarchy. Helping us to build strong relationships with our cross cultural colleagues.
+ Identifying common areas for conflict and how to use a 3-step process to reconciliation.

Customise Your Own e-Learning Course

If you would like to use our online course or to adapt it to your own needs, then it’s very easy.

We can design and develop new content or amend current content, to fit your specific requirements – whether that be in using specific case studies, changing quiz questions or anything else.

Read more about our Custom eLearning Courses.


Blended Learning

Although the e-Learning course is perfect as a stand-alone solution, it can also be used as part of blended online learning.

Teams looking for tailored support or specific insights on working across cultures can participate in a follow-on webinar or online coaching, tailored to meet their needs.


Team & Group Licenses

As well as individual licenses, we also provide team, group and organisational licenses.

Our e-Learning course is available in SCORM or we can also host your course and learners on our own LMS.

Please contact us to discuss your needs and how you can license our course.


White labelling & Reselling

All our e-Learning courses are also available for white labelling and reselling.

If you would like to generate revenue through sales of our courses or want to buy a license to present our courses as your own, simply get in touch with one of the team.

Read our FAQs page for more information on purchasing our courses for your LMS.

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