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Cultural Competence e-Learning Course

culture competence online course learner


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Contact us for team and organizational licenses.
See below for a sample of the course.

Our e-Learning course is ideal for individuals and organizations who need off-the-shelf training on developing cultural competency in the workplace.

The course equips learners with the confidence to understand, manage and leverage cultural differences.

  • Navigate cultural differences with a confidence that enhances your credibility.
  • Identify and respond to cultural influences using a toolbox of practical strategies.
  • Tailor your communication style to avoid miscommunication and save time.
  • Adapt your approach to get the best out of relationships and boost work outcomes.

Banner: Click to see a sample of the Cultural Competence course

What's Covered in the Cultural Competence Course?

This online eLearning course is made up of 8 chapters focusing on specific aspects of cultural competency such as communication and expectations around team-work.

Here’s an overview of what the course covers in terms of topics.


1. Course Introduction
2. What is Culture?
3. Self-Awareness
4. Cultural Values
5. Time
6. Communication
7. Teamwork
8. Dealing with Conflict
Key Learning
+ How to use the system and framing the course content and its benefits to learners.
+ How does 'culture' work? Why is it important? Understanding national cultures and differences.
+ Appreciating our individual role and influence in any cross cultural situation. Exploring the cultural critical topics of the Cultural Lens, Stereotyping and Cognitive Bias.
+ Understanding the importance of values as a driver in behaviour. Exploring some of the most common values and using this understanding as a practical aid for cultural competency in the workplace.
+ Understanding the reasons behind cultural differences in approach to time and exploring strategies to help manage punctuality, delivery and deadlines in a cross cultural environment
+ Exploring essential cultural competencies in communication. Gaining strategies to navigate and bridge these differences to ensure we develop positive relationships.
+ Covering critical differences in approaches to teamwork including responsibility, groupwork and hierarchy. Helping us to build strong relationships with our cross cultural colleagues.
+ Identifying common areas for conflict and how to use a 3-step process to reconciliation.


Pay with credit card using PayPal or Stripe.
No card? Choose 'Offline Payment' and then contact us for details.


* If you are looking for tailored or customized training on Cultural Competence, then > refer to our webinars.

Here some answers to some common questions we receive about our e-Learning course on cultural competency.


Who is the course for?

Anyone working with people from different countries and/or cultures.

The course takes a very general approach to cultural competency and how it impacts areas such as communication and collaboration which learners can then apply to their own workplace.

This may be healthcare, business, diplomacy, IT, social services or anything else.


Is it useful for people working in culturally diverse teams?

It's perfect for multicultural teams but not as a group learning excercise.

We can however include it as part of a Blended Learning approach. See end of page for more info.


How many people can take the course?

It’s up to you.

We don’t put any limits on numbers when you use our LMS.

We will give all your learners their own logins and they can take the course in their own time.

We can even give you statistics on your learners’ progress as and when you want it.


Is there an assessment for the course?

Assessment is carried out during the course.

This is via multiple choice questions as well as questions based around cultural competency case studies and workplace scenarios.


Do learners receive a certificate?

Of course!

Once completed all learners can download their certificate for inclusion in their professional portfolio.


If you have a question left unanswered, please get in touch and let us know.


If you would like to host the course on your inhouse LMS then we will send you a SCORM file for easy upload.

Please contact us to discuss your needs and how you can license our course.


Customize Your Own e-Learning Course on Cultural Competency

If you would like to use our online course or to adapt it to your own needs, then that's something we can make very easy for you!

We can design and develop new content or amend current content to fit your specific requirements – whether that be in using specific case studies, changing quiz questions or anything else.

Read more about our Custom eLearning Courses.


Blended Cultural Competence Training

Although the e-Learning course is perfect as a stand-alone solution, it can also be used as part of blended online learning.

Teams looking for tailored support or specific insights on working across cultures can participate in a webinar or online coaching, tailored to meet their needs.


Team & Group Licenses

As well as individual licenses, we also provide team, group and organizational licenses.

Please contact us to discuss your needs.


White labelling & Reselling

All our e-Learning courses are also available for white labelling and reselling.

If you would like to generate revenue through sales of our courses or want to buy a license to present our courses as your own, simply get in touch with one of the team.

Read our FAQs page for more information on purchasing our courses for your LMS.

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