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Czech Republic  - Guide to Language, Culture, Customs and Etiquette


What will you Learn?

You will gain an understanding of a number of key areas including:

  • Language
  • Religion and beliefs
  • Culture & society
  • Social etiquette and customs
  • Business protocol and work culture


Gain an Expert Understanding

Once you've read this guide, ensure the success of your Czech Republic  business venture by:

  • Taking part in a two-hour live webinar, customised to meet your unique needs, with one of our Czech Republic country and culture training experts or;
  • Contacting us in respect to our Czech Republic consultancy services.



Remember this is only a very basic level introduction to Czech culture and the people; it cannot account for the diversity within Czech society and is not meant in any way to stereotype all Czech people you may meet!

Facts and Statistics

  • Location: Central Europe, bordering Austria 362 km, Germany 646 km, Poland 658 km, Slovakia 215 km
  • Capital: Prague
  • Population: 10,627,448 (July 2014 est.)
    Ethnic Make-up: Czech 81.2%, Moravian 13.2%, Slovak 3.1%, Polish 0.6%, German 0.5%, Silesian 0.4%, Roma 0.3%, Hungarian 0.2%, other 0.5% (1991)
  • Religions: Roman Catholic 39.2%, Protestant 4.6%, Orthodox 3%, other 13.4%, atheist 39.8%

The Czech Language

95% of the population speak Czech.

  • 3% of the population speak Slovak, which is closely related to Czech.
  • 2% of the population speak Czech but are also mother tongue speakers of German, Hungarian, Romani and Polish.

Czech Society & Culture

The Family

  • The family is the centre of the social structure.
  • Obligation to the family is a person's first priority.
  • Practicality
  • Czechs prize forward thinking, logical, practical, and efficient.
  • Careful planning, in both one's business and personal life, provides a sense of security.
  • Rules and regulations allow people to know what is expected and to plan their life accordingly.



  • Czechs are private people until they get to know you.
  • They are formal and reserved.
  • Once you develop a personal relationship Czechs open up a bit, but they are never overly emotional.
  • Although always polite, they seldom move to a first-name basis with people outside their extended family or very close friends.
  • Czechs tend not to acknowledge people whom they do not know as they walk along the street or ride the train.

Czech Etiquette and Customs

Meeting and Greeting

  • Initial greetings are formal and reserved.
  • Most greetings include a handshake, direct eye contact, and the appropriate greeting for the time of day.
  • Wait to be invited before using someone's first name or an informal greeting, as these are all signs of friendship.
  • The offer to move to the informal is generally offered by the woman, the older person, or the person of higher status.
  • Moving to the informal without an invitation insults the person and may be viewed as an attempt to humiliate them.


Giving and Accepting Gifts

  • If you are invited to dinner, bring a box of good quality chocolates, or flowers to the hostess or a bottle of wine or good brandy to the host.
  • In general, you should be cautious about giving flowers, since people over the age of 35 often see flowers as having a romantic connotation.
  • If you give flowers, give an odd number, but not 13, which is considered unlucky.
  • Do not give calla lilies as they are used at funerals.
  • Gifts are usually opened when received.


Dining Etiquette

  • If you are visiting a Czech's house:
  • Arrive on time.
  • Remove your shoes..
  • Expect to be treated with great honour and respect.
  • Dress modestly and well.
  • Do not discuss business. Czechs separate their business and personal lives.
  • Table manners are rather formal in Czech Republic.
  • Remain standing until invited to sit down. You may be shown to a particular seat.
  • Table manners are Continental -- the fork is held in the left hand and the knife in the right while eating.
  • Do not begin eating until the hostess starts.
  • Unless the meal is formal, the napkin remains folded next to the plate. At formal meals, the napkin is unfolded and put on your lap.
  • The oldest woman or honoured guest is generally served first.
  • Always refuse second helpings the first time they are offered. Wait for the hostess to insist.
  • Compliment the meal while you are eating. This allows the hostess to discuss the food and the preparation.
  • Indicate you have finished eating by laying your knife and fork parallel across the right side of your plate.

Business Etiquette and Protocol

Business Meetings

  • Appointments are mandatory and should be made in advance.
  • Letters should be addressed to the company rather than a specific person. This prevents a letter from being held up if the person it is addressed to is away from the office.
  • Do not try to schedule meetings on Friday afternoon as many Czechs leave for their country cottages after lunch.
  • Many businesses close during August.
  • Punctuality for meetings is taken extremely seriously.
  • Initial meetings are scheduled to get to know each other and to see if your Czech associates believe that you are trustworthy. The first meeting may be with a gatekeeper rather than the actual decision maker.
  • Expect some small talk and getting-to-know-you conversation before business is discussed.
  • Maintain direct eye contact while speaking.
  • Do not remove your suit jacket unless the highest-ranking Czech does so.
  • Presentations should be accurate, detailed and thorough.
  • Have charts and figures to back up your claims.



  • Czechs are both formal and somewhat indirect in their communication.
  • They try not to purposely offend and will often go out of their way to protect someone's feelings.
  • Czechs are non-confrontational and often take an indirect approach to business dealings.
  • If they lower their eyes and become silent they are uncomfortable with something you have said.



  • It will take several meetings for your Czech business associates to become familiar with you and appear comfortable and . Politeness prevents many Czechs from giving an absolute 'no'. However, statements such as 'It is difficult' or 'We will see' are often negatives.
  • Business is conducted slowly. You will have to be patient and not appear ruffled by the strict adherence to protocol.
  • Business is hierarchical. Decision-making power is held at the top of the company. Decisions are reached slowly.
  • It may take several visits to reach a decision.
  • Avoid high-pressure tactics.
  • Czechs generally offer what they expect to get and do not often give counter-offers.



More about the Czech Republic 

Can you score 85% or more on our Czech Republic quiz? 

We also have a free Czech Republic Management Guide 


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