We aim to help forward thinking, progressive businesses maximize their business success in Thailand.
Our Thai focused cross cultural training course is designed to help those doing, or wanting to do business in Thailand capture and keep new customer and clients.
We provide you with tools and skills to enable you to mould your approach to the Thai way of doing things. With a greater appreciation and understanding of how to do business with Thais we guarantee you will see results.
No matter how you might be working with the Thai culture, we can help you.
Insights into Thai culture: Course Content
Case Study - Managing Thais Our client was a UK company involved in the auto parts sector. They had decided to move the majority of production to Thailand which involved sending a British manager to oversee operations in the country. We were responsible for providing coaching and mentoring to the manager before he left to Thailand as well as after his arrival. As well as helping him and his family settle into expat life in Thailand we were also spent time with the manager helping him understand how best to manage this new operation.
Clients generally do not come to use for ready-made solutions. We do of course have set courses for the more basic requests however this is not the norm.
The vast majority of our clients come to us for the consultancy we offer and our ability to creatively develop courses and programs just for them.
We deliver successful courses through careful planning which ensures they meet the unique business needs of our diverse client base. The nature of our clients’ businesses vary significantly and so too do their training requirements. What is right for one business may not be right for another and, as such, the development of relevant and applicable course material is essential.
Once we know a little about a client’s circumstances we offer solutions and suggestions not only about content and topics, but also in how we deliver the training and who delivers it.
Examples of areas our clients want to explore in cross-cultural courses include:
» Thailand History Politics Business, trade and industry Religion and culture Language Dominant social values
» The Thai People Cross cultural profile of the population Social structures - family, lifestyle, religion, values Customs and traditions Public behaviour and social etiquette
» Intercultural Communication Comparison of British-Thai values Cultural values, perception, relativity Establishing trust/comfort/respect Communication styles
» Doing Business in Thailand Language tuition Economic climate Business culture and ethics Cross cultural differences Business practices, protocol and etiquette Interpersonal communication - verbal and non-verbal Building relationships Business entertaining Negotiating and conducting meetings
» Relocating to Thailand Preparing for the move What to bring? Thais' perceptions of foreigners Information on host town or city Lifestyle - entertainment, holidays, daily routines, transport The family - schooling, healthcare, support networks Cross cultural tips on avoiding culture shock
The topics above are by no means exhaustive; we deal with many niche areas that may not be highlighted above. If you have something specific you want to cover that won't be an issue - just ask.
Convenient Training Delivery
- simulations & games
- mentoring & coaching
When it comes to how our training is delivered again it really comes down to the client - we will use the best method for you. This may be the traditional classroom-style training, a webinar, an online tool or a simple coaching session at someone’s desk.
We are able to adapt and blend all manner of learning or delivery styles according to the audience.
Our trainers are based internationally meaning we are able to deliver courses pretty much anywhere needed.
Distinguished Cultural Trainers
All Commisceo trainers are hand picked.
Prior to any professional selection criteria we ensure that all our trainers fit with our company culture, our training ethos and our goals. Once past this stage we look for 4 key strengths: 1. Mastery of intercultural communication 2. Insider knowledge of a country 3. Experience in industry 4. Enlightening training style
First and foremost, our trainers are passionate about the field of intercultural communication and have an excellent, academic understanding of the topic. Secondly, in order to be able to teach people about a country or culture we believe it is necessary to have lived and worked there, not just visited. Thirdly, a trainer must bring practical business skills to the table such as management, marketing, sales or knowledge of an industry. Lastly, we demand trainers that inspire and who can create fun, interactive learning environments.
The trainer you received will be the one best suited for you. For example, if we are coaching a family moving to Bangkok or Chiang Mai then our trainer would be someone who has been through the move themselves and can give first-hand insight.