Experts in Country-Specific Cultural Awareness Training

Experts in Country-Specific Cultural Awareness Training

Looking for cultural insights into a particular country? We have been designing and delivery cross-cultural courses for +10 years - flexible, tailored, quality global training whether SME or FTSE500.
  • Discover Persian culture and what makes the people tick
  • Learn how to recognise cultural cues and respond positively
  • Do business in Iran or with Iranians with confidence

Our cross-cultural course is designed for anyone who deals with Iran, does business with Iranians or needs a better understanding of the culture for work reasons.

We help a range of clients from NGOs to diplomats to universities to multinational brands – all come to us to recognising the need to be culturally conscious before carrying out their affairs in Iran.

Examples of training courses we have delivered in the past 12 months include:

  • Building partnerships in Iran
  • Negotiation in Iranian business culture
  • Expat relocation and orientation training (Tehran)
  • Iranian etiquette & protocol (diplomatic focused)

Training, courses and consultancy on Iran since 2004 – we keep you ahead of the game.

Case Study – Making a Good Impression
A French company was looking to win a contract in anticipation of the lifting of sanctions on Iran. A series of meetings had been arranged in Tehran with politicians and business stakeholders in the specific sector. In order to maximise their potential when conducting meetings in Iran we were responsible for training the whole team visiting France. This covered a range of topics from an introduction to Persian culture up to modern etiquette and protocol.
The company won the contract.

Insights into Iranian culture: Course Content

Our courses are not standardised, uniform, off-the-shelf, ready-made solutions. We do of course have set course outlines for the more basic requests but the vast majority of our clients come to us for one reason - our consultancy and the ability to design something especially for them.

We care about making an impact through our training and as such dedicate time to getting to know our clients, their challenges, objectives and how they would like the training to be delivered. What works for one business may not be right for another and, as such, the development of course material, selection of trainers, the exercises used and the training style are all built around those needs.

Based on what the majority of clients request, courses on Iran tend to focus on:

Introduction to Iranian social and economic history
How the Iranians view foreigners and vice-versa
Differences in beliefs, values, ethics, customs and behaviours
Communication styles
Business and social etiquette

Courses provide attendees with:

Real insight into Iranian culture and mentality
The key skills necessary to work cross culturally
A necessary understanding of relevant etiquette/protocol
Knowledge to help maximise their potential when dealing with Iran

Examples of topics covered can included:

» Intercultural understanding

Background information on the impact of culture on business
Theoretical and practical cross cultural models and examples
Steps to effective cross cultural communication

» About Iran

Historical, political and economic overview
Profile of business, trade and industry
Society, culture, values, customs and traditions

» Shia Islam

Role of Islam and specifically Shia Islam
Influence of Islam on social and business practices
Breaking stereotypes
The place of women

» Doing Business in Iran

Preparing for a trip to Iran
Cross cultural comparison of business practices
Business etiquette and protocol
Building relationships
Effective communication - verbal and non-verbal
Business entertaining
Meetings and negotiations
Working with and/or managing Iranians

» Relocating to Iran

Preparing for the move
What to bring?
Iranians attitudes to foreigners
Living in Iran and safety issues
The family - raising children, women in public life, education, holidays
Public behaviour and etiquette
Food and drink
Transport, shopping and entertainment

The topics above are by no means exhaustive; we deal with many subjects, topics and areas that may not be highlighted above. If you have something specific you want to cover that won't be an issue - just ask.

Versatile Training Delivery

  • face-to-face training
  • blended learning
  • e-Learning & web-based
  • self-study guides
  • simulations & games
  • mentoring & coaching

How a training courses is practically delivered will ultimately come down to what the clients wants, needs or deems suitable. What works for one client won’t work for another so we offer versatility in order to meet all needs. This may be the traditional classroom-style training, a webinar, an online tool or a simple coaching session at someone’s desk. We have come up with all manner of training methods and are never afraid to try new ones.

Our trainers are based internationally meaning we are able to deliver courses pretty much anywhere needed.

Talented Cross-Cultural Trainers

All Commisceo trainers are carefully selected according to stringent benchmarks.

Even before we look at any professional selection criteria we ensure that all our trainers fit with our company culture, our training ethos and our goals.

Once past this stage we look for 4 key strengths:

1. Mastery of intercultural communication
2. Insider knowledge of a country
3. Experience in industry
4. Enlightening training style

First and foremost, our trainers are passionate about the field of intercultural communication and have an excellent, academic understanding of the topic.
Secondly, in order to be able to teach people about a country or culture we believe it is necessary to have lived and worked there, not just visited.
Thirdly, a trainer must bring practical business skills to the table such as management, marketing, sales or knowledge of an industry.
Lastly, we demand trainers that inspire and who can create fun, interactive learning environments.

The trainer you received will be the one best suited for you.

For example, if we are coaching a family moving to Tehran or then our trainer would be someone who has been through the move themselves and can give first-hand insight.

Enriching & Engaging Training Style

We want people to leave our courses feeling enriched. We don't believe we can achieve this unless learners are engaged, switched on, positive and soaking in information. For us, the two most crucial ingredients in any course are relevance and fun.

We make sure training is relevant through the time we invest before a course in really understanding what is needed We keep it fun by making it all about interactivity, self-exploration and exercises which keep it challenging.

Our trainers are at the forefront of training and coaching developments and are constantly introducing and using new methods and techniques.

Whether you want a traditional group training course or an elaborate fantasy role-play, we deliver.

Case Study – Pre-Departure Training
An NGO was sending personnel to Iran for a 6- month assignment. As none of the team had previously been to Iran the organisation deemed it prudent to prepare them for what promised to be a challenging trip.
We were commissioned with developing a cultural awareness training course for the team that looked at a number of areas including how to work and deal with people, communication & conflict resolution, religious sensitivities & etiquette. On top of this we researched and delivered information that looked at previous work done by charities with similar aims in Iran.

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