Our cross-cultural awareness course is designed for anyone who deals with India, works with Indians or needs a better understanding of the culture.
We help a range of clients from exporters to universities to multinational brands to advertising companies - no matter who you are or what you are doing, we will help you understand Indian culture and how it could impact you, your business, your team or your goals.
Courses we have delivered in the past 12 months include:
- How to Lead an Indian Team
- Virtual Management of Indian Suppliers
- Negotiating Effectively in India
- Successful Sales Campaigns in India
- Driving Social Media to an Indian Audience
- Expat relocation and orientation training
+10 years’ experience in training and consultancy on Indian culture
Case Study – Managing Remote Teams in India A UK company working within the financial sector had offshored certain business functions to India. Teams in India would be managed by personnel in the UK exposing a potential risk. Our task was to develop a course for the management team that covered 1) information on working and managing Indians as well as 2) the skills needed to manage teams remotely. We developed a series of workshops that included online materials, face to face training and on-the-ground mentoring in India itself.
Insights into Indian culture: Course Content
Our courses are not off-the-shelf, ready-made solutions. We do of course have set course outlines for the more basic requests but the vast majority of our clients come to us for one reason - our consultancy and the ability to design something especially for them.
We care about making an impact and as such dedicate time to getting to know our clients, their challenges, objectives and how they would like the training to be delivered. What works for one business may not be right for another and, as such, the development of course material, selection of trainers, the exercises used and the training style are all built around those needs.
Having delivered many courses we do see trends in terms of what topics most clients want to cover. Examples of these include:
The role of Indian political history in shaping the modern business landscape
Indian cultural and religious diversity
Factual information relating to the Indian economy, markets or business practices
Stereotypes of the Indian
How does culture impact business?
Beliefs, culture, values, ethics, customs and national character
Business in India – features, traditions and ethics
Communication – verbal and non-verbal
Business & social etiquette and protocol
Sales & negotiations
Management & leadership
Preparing for the move
What to bring?
Indians’ attitudes to foreigners
The family – raising children, education, holidays
Public behaviour and etiquette
Food and drink
Transport, shopping and entertainment
The topics above are by no means exhaustive; we deal with many subjects, topics and areas that may not be highlighted above. If you have something specific you want to cover that won't be an issue - just ask.
Convenient Training Delivery
- face-to-face traininge-Learning & online
- self-study guides
- simulations & games
- mentoring & coaching
When it comes to how our training is delivered it really comes down what our client want - we will use the best method for you. This may be the traditional classroom-style training, a webinar, an online tool or a simple coaching session at someone’s desk. We have come up with all manner of training methods and are never afraid to try new ones.
Our trainers are based internationally meaning we are able to deliver courses pretty much anywhere needed.
Distinguished Cultural Trainers
All Commisceo trainers are carefully selected according to stringent benchmarks.
Even before we look at any professional selection criteria we ensure that all our trainers fit with our company culture, our training ethos and our goals. Once past this stage we look for 4 key strengths:
1 - Mastery of intercultural communication
2 - Insider knowledge of a country
3 - Experience in industry
4 - Enlightening training style
First and foremost, our trainers are passionate about the field of intercultural communication and have an excellent, academic understanding of the topic.
Secondly, in order to be able to teach people about a country or culture we believe it is necessary to have lived and worked there, not just visited.
Thirdly, a trainer must bring practical business skills to the table such as management, marketing, sales or knowledge of an industry.
Lastly, we demand trainers that inspire and who can create fun, interactive learning environments.
The trainer you received will be the one best suited for you.
For example, if we are coaching a family moving to Delhi or Bangalore then our trainer would be someone who has been through the move themselves and can give first-hand insight.
Enriching & Engaging Training Style
We want people to leave our courses feeling enriched. We don't believe we can achieve this unless learners are engaged, switched on, positive and soaking in information. For us, the two most crucial ingredients in any course are relevance and fun.
We make sure training is relevant through the time we invest before a course in really understanding what is needed
We keep it fun by making it all about interactivity, self-exploration and exercises which keep it challenging
Our trainers are at the forefront of training and coaching developments and are constantly introducing and using new methods and techniques.
Whether you want a traditional group training course or an elaborate fantasy role-play, we deliver.
Case Study – Aligning Expectations
An Indian company had bought a British company bringing about new ownership rather rapidly. A lack of planning and preparation had led to a breakdown in communication at the top level of the company and a “clash of cultures” had resulted in stalemate leaving the company paralysed.
Our job was to fix this. We started with the Indian owners, offering not training, but mentoring and coaching, to illustrate the differences between how a company owner handles themselves in the UK and how it may differ in India. We worked on communication, trust, hierarchy, gender and of course culture. Doing the same with the British management team we were successful in then arranging a workshop between both sides that led to the publishing of a memorandum of understanding, governing how the two sides agreed to work with one another.
Our work was a huge success and we still get an invitation to India every year!