The Commisceo Global Blog - Perfect for Culture Vultures

Whether a press release, a case study of cultural difference, some tips on working abroad or some lessons in cross-communication, we try our best to satiate your inner culture vulture.

NHS HR staff accused of ignoring racism and bullying of Asian doctors

eading figures have told Personnel Today how HR teams are allowing a minority of racist line managers to make working life tough for migrant medics.

Their comments come after a General Medical Council (GMC) report showed that doctors trained overseas were twice as likely to face formal disciplinary hearings once a complaint had been made as those who graduated in the UK.

Ramesh Mehta, president of the British Association of Physicians of Indian Origin, told Personnel Today: "There is no doubt that bullying of Asian doctors goes on.

"The small minority of racists in the NHS take complaints [about foreign doctors] to HR. HR needs better training in handling these issues."

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Global Teams - A Guide For Multinationals

For global corporations, the borderless world offers a glimpse of what's to come. International success once meant having bodies and factories on the ground from São Paulo to Silicon Valley to Shanghai. Coordinating their activities was a deliberately planned effort handled by headquarters.

The challenge now is to weld these vast, globally dispersed workforces into superfast, efficient organizations. Given the conflicting needs of multinational staff and the swiftly shifting nature of competition brought about by the Internet, that's an almost impossible task. And getting workers to collaborate instantly—not tomorrow or next week, but now—requires nothing less than a management revolution.

Complicating matters is the fact that the very idea of a company is shifting away from a single outfit with full-time employees and a recognizable hierarchy. It is something much more fluid, with a classic corporation at the center of an ever-shifting network of suppliers and outsourcers, some of whom only join the team for the duration of a single project.

To adapt, multinationals are hiring sociologists to unlock the secrets of teamwork among colleagues who have never met. They're arming staff with an arsenal of new tech tools to keep them perpetually connected. They include software that helps engineers co-develop 3D prototypes in virtual worlds and services that promote social networking and that track employees and outsiders who have the skills needed to nail a job. Corporations are investing lavishly in posh campuses, crafting leadership training centers, and offering thousands of online courses to develop pipelines of talent.

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Culture still a major factor in expat failure

The Cartus Emerging Trends in Global Mobility: Policies & Practices Survey shows that an accelerated shift from long-term to short-term international relocation assignments is expected by the end of 2009. China's popularity as a destination is growing the fastest when compared with the U.S., Great Britain and India.

Cartus, a global mobility management and workforce development consultant, conducted the survey with 184 respondents from companies in 25 major industry segments. The organizations surveyed represent more than 83,000 assignees and have headquarters in 19 different nations.

Cartus also identified why these international assignments fail, regardless of being on a short-term basis. The top three reasons were family adjustment, at 71%; assignee personal style, at 48%; and cultural differences, at 40%.

This is easily remedied with intercultural and language training, which more companies are offering. The survey shows that intercultural training was offered by 55% of companies in 2007, versus the 28% offered in 2004. Meanwhile, 58% of companies offered language services for families, an increase from 30% in 2004.

Read more: Cartus 
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