The Commisceo Global Blog - Perfect for Culture Vultures

Whether a press release, a case study of cultural difference, some tips on working abroad or some lessons in cross-communication, we try our best to satiate your inner culture vulture.

Finance for Non-Financial Managers: New Training Course

Finance for Non-Financial Managers: New Training Course
For many people the world of finance is a mystery, a closed book that just a few adventurous souls will dare to open. However, even if you are not working in the financial department, it is very important to understand the impact of financial aspects on non-financial processes within an organization.
Continue reading
5973 Hits

An Introduction to Management Training Course

An Introduction to Management Training Course
Leadership may sound a lot more exciting and glamorous than management.  However, what do you think it takes to implement all the innovative ideas and ensure that visions will actually turn into reality? ...Exactly. This will not be achieved without having an effective management strategy in place. 
Continue reading
7606 Hits

Consultative Sales Skills: Using Solution Selling as part of your Sales Process

Consultative Sales Skills: Using Solution Selling as part of your Sales Process
Haven’t you always felt that being a salesperson is your vocation; that you just have in your blood? No? For those of you who do not feel that selling comes naturally to them, but have now found themselves in a sales position, I have good news for you: sales is not simply about pushing your products and services at people.
Continue reading
6879 Hits

An Introduction to Customer Service Training Course

An Introduction to Customer Service Training Course
Due to its front line nature, bad customer service can severely damage the reputation of your business. It does not matter if you are working for a global player or in a cosy little sidewalk café in the countryside. Customer service matters, regardless of the size and location of your business.
Continue reading
8909 Hits

Time Management Training: Skills and Techniques

Time Management Training: Skills and Techniques
Do you sometimes feel overwhelmed by your workload and have no idea where to start and how to get organized? Does the term procrastination sound familiar to you? Can you relate to internal battles with work/life balance? You are not alone.
Continue reading
5174 Hits

Calls for radical action to boost minority managers



Urgent action is required to boost the number of ethnic minority managers in UK workplaces, according to an equality lobbying group.

A study by Race for Opportunity - part of the Business in the Community campaign group of employers - analysed office labour market statistics between 2000 and 2007, and found ethnic minorities have not been gaining the share of jobs that their proportion in the wider UK population would justify. The gap between the overall ethnic minority population and those in managerial positions is even greater, with the report warning that, based on current trends, ethnic minority managers will never be in line with their representation in the wider population.

The Race to the Top report showed that more than one in 10 of the UK population comes from an ethnic minority group, yet just one in 15, or 6.8%, were in a management position at the end of 2007.

Read more >> Management
Continue reading
2197 Hits

Exposure To Racial And Ethnic Diversity Better Prepares Medical Students

An article published in the medical education-themed September 10 issue of JAMA finds that white medical students are more likely to consider themselves highly prepared to provide care for minority populations if they attended schools with racial and ethnically diverse student bodies.

Under the belief that diversity exposes students to a broader field of ideas, experiences, and perspectives, most medical schools in the United States explicitly try to keep their student bodies racially and ethnically varied. The schools also believe that diversity in the classroom better prepares student to provide services to the multicultural American population. However, little research exists to support the claim of educational benefits from diversity in medical schools.

Read more > Medical News
Continue reading
2586 Hits

Employment gap between white and BME staff is closing

The employment gap between white and black and ethnic minority (BME) workers is closing steadily, according to a report by the TUC.

The TUC report said the employment gap had narrowed by 2.2% over the past 10 years and now stands at 15.7%.

This comes despite recent criticism of government efforts to close the gap, with accusations that some specialist schemes were wound-up too soon.

The fastest area of growth in BME employment has been part-time work, with the number doing this more than doubling in 10 years. However, just 60.1% of BME people are in work, compared to 75.8% in the wider population.

Read more > BME
Continue reading
1251 Hits

Employment gap between white and BME staff is closing

The employment gap between white and black and ethnic minority (BME) workers is closing steadily, according to a report by the TUC.

The TUC report said the employment gap had narrowed by 2.2% over the past 10 years and now stands at 15.7%.

This comes despite recent criticism of government efforts to close the gap, with accusations that some specialist schemes were wound-up too soon.

The fastest area of growth in BME employment has been part-time work, with the number doing this more than doubling in 10 years. However, just 60.1% of BME people are in work, compared to 75.8% in the wider population.

Read more > BME
Continue reading
1035 Hits

Charity calls for business leaders to take up diversity challenge

A charity that campaigns to provide a "secure base for Britain's minority ethnic communities" has called for effective leadership to promote diversity, after a poll revealed that almost nine in 10 recent graduates have experienced some kind of discrimination at work.

The Ethnic Minority Foundation, called for leaders to be held accountable for discrimination which, it says is "ruining the life chances of young people".

It follows a survey of 200 graduates by recruitment site Milkround.com which found that 86% of had faced discrimination while working.

Race discrimination affected two in five respondents, with age discrimination affecting 14% and gender 12%. Other reasons for unfair treatment included sexual orientation and height.

One respondent said: "People like me coming from a different country or continent to study and then try to get a work placement here are very vulnerable, particularly if they are unfortunate enough to have employers or managers as ignorant as the one I [worked for]."

Read more > Diversity 
Continue reading
2461 Hits

"Cultural cloak of sensitivity" is preventing human rights


cultural sensitivity


A "cultural cloak of sensitivity" is preventing figures in authority, including police, teachers and social services, from protecting basic human rights for fear of upsetting certain ethnic minority communities, David Cameron warned yesterday.

In his strongest attack on multiculturalism, which he said had created a "cultural apartheid" by allowing communities to lead separate lives, the Conservative leader claimed that society was caving in to "extreme elements" who should be sidelined. Cameron cited two examples:

· authorities often turn a blind eye to forced marriages - schools in Derby have recently refused to put up posters about the issue - amid fears that they might be perceived as racists;

· Victoria Climbié, the eight-year-old who was tortured to death by her aunt and her aunt's boyfriend, was not properly protected by social services because they did not want to offend a family that had recently arrived in Britain.

Read more > Cameron 
Continue reading
2426 Hits

Recruiters have a key role to play in helping ethnic minorities into work

Following the publication of the National Audit Office’s report that showed there was still a significant gap between the employment rate for ethnic minorities and the general population, the Recruitment and Employment Confederation has again highlighted the need for more work to be done in this particular area.

The report stated that the employment rate is 60 per cent for the ethnic minority population compared to 74 per cent for the general population.

Read more > Diversity 
Continue reading
2208 Hits

Home Office on course to meet diversity targets

Targets for the recruitment and retention of staff from minority ethnic communities are on course to be met across the core Home Office, a report published today revealed.

The eighth annual Race Employment Targets Report shows progress against the Home Office's 10-year race equality employment targets. The Border and Immigration Agency, Identity and Passport Service, the Forensic Science Service and the core Home Office areas all exceeded their aims.

The news comes just days after a new mentoring scheme aimed at preparing black and minority ethnic (BME) staff for leadership roles in the Civil Service has been put into action.

Read more > Home Office 
Continue reading
2454 Hits

Blears urges HR staff to attract more BME workers

Communities secretary Hazel Blears has urged human resources professionals to get out more to attract more black and minority ethnic (BME) workers.

Speaking exclusively to Personneltoday.com, Blears said the role for HR in attracting more BME people into work was to go to the places where different communities live, and encourage them to apply for positions.

Currently, the ethnic minority share of the working age population stands at 9.3% or 3.26 million people, according to 2004 Department for Work and Pensions figures. The latest Office for National Statistic figures (2002-03) state that the employment rate for white people working in the UK is 75.5%, compared to just 57.3% for non-white groups.

Read more> Hazel Blears 
Continue reading
1242 Hits

Blears urges HR staff to attract more BME workers

Communities secretary Hazel Blears has urged human resources professionals to get out more to attract more black and minority ethnic (BME) workers.

Speaking exclusively to Personneltoday.com, Blears said the role for HR in attracting more BME people into work was to go to the places where different communities live, and encourage them to apply for positions.

Currently, the ethnic minority share of the working age population stands at 9.3% or 3.26 million people, according to 2004 Department for Work and Pensions figures. The latest Office for National Statistic figures (2002-03) state that the employment rate for white people working in the UK is 75.5%, compared to just 57.3% for non-white groups.

Read more> Hazel Blears 
Continue reading
1053 Hits

"Cultural pinpointing" and the multicultural consumer

The power of ethnic audiences is apparent in everyday life. But inherent risks exist when messaging previously meant for a minority group becomes part of the mainstream.

In its fourth year, the just-released Yankelovich Monitor Multicultural Marketing Study points to the impact of the "commercialization of culture," or repeated use of certain cultural elements to reach broader audiences. In 2004, 37 percent of non-Hispanic whites thought Hispanics were influencing everyone's lifestyle; today, it's 44 percent.

The result may mean less authentic messaging for Hispanics and African Americans, the study reports, if the same marketing strategies are used to reach ethnic consumers. "We're calling it cultural pinpointing. It's about understanding that today there's a lot of borrowing going on from the ethnic marketplace," said Sonya Suarez-Hammond, vice president of multicultural insights for Yankelovich in Chapel Hill, N.C.

Read more: Cultural pinpointing 
Continue reading
2622 Hits

NHS HR staff accused of ignoring racism and bullying of Asian doctors

eading figures have told Personnel Today how HR teams are allowing a minority of racist line managers to make working life tough for migrant medics.

Their comments come after a General Medical Council (GMC) report showed that doctors trained overseas were twice as likely to face formal disciplinary hearings once a complaint had been made as those who graduated in the UK.

Ramesh Mehta, president of the British Association of Physicians of Indian Origin, told Personnel Today: "There is no doubt that bullying of Asian doctors goes on.

"The small minority of racists in the NHS take complaints [about foreign doctors] to HR. HR needs better training in handling these issues."

Read more: Doctors 
Continue reading
2488 Hits

BBC fails to meet Diversity Targets



Diversity experts have applauded the decision by BBC executives to forgo their bonuses collectively worth £350,000, after the broadcaster failed to meet its diversity targets.

The corporation set itself stringent targets in 2004 of increasing the percentage of black and minority ethnic staff to 12.5% and 7% at senior management level, to be met by 31 December 2007.

Read more: BBC 
Continue reading
2463 Hits

The Intercultural Football Plan



The Football Association of Ireland has recently launched what has been coined as an "Intercultural Football Plan" - the plan  is designed to examine how best, in the context of a more diverse society, the FAI can encourage increased participation in football among people from minority ethnic and cultural backgrounds. The plan also challenges and prevents the spread of ‘racism’ within the game and thus contributes towards a fully integrated and intercultural society.

Read more: FAI 
Continue reading
1418 Hits

The Intercultural Football Plan



The Football Association of Ireland has recently launched what has been coined as an "Intercultural Football Plan" - the plan  is designed to examine how best, in the context of a more diverse society, the FAI can encourage increased participation in football among people from minority ethnic and cultural backgrounds. The plan also challenges and prevents the spread of ‘racism’ within the game and thus contributes towards a fully integrated and intercultural society.

Read more: FAI 
Continue reading
1101 Hits