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Cultural Differences Troubling Air France-KLM Merger

Cultural Differences Troubling Air France-KLM Merger

A research report commissioned by Air France-KLM to try and work out what is causing tensions within the airline company has discovered that cultural differences between Dutch an French employees is potentially ripping the merger apart.

Air France-KLM, which is the result of a 2004 merger, asked Philippe d’Iribarne from the French Institute of Science and Niels Noorderhaven of Tilburg University, to carry out the research which involved 47 interviews with Air France and KLM staff between January and April 2017.

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